FAQ

What is Illmo Mockups?
What types of 3D mockups does illmo sell?
Do you offer free mockups?
Do you sell mockups in the EU or worldwide?
What is a license?
What licenses do you offer with your mockups?
How do I choose the right license for my project?
What license does the free mockups have?
What files can I share with my client?
For how many projects can I use the purchased mockup for?
Can I use illmo mockups for social media or portfolio work?
Can I use illmo mockups for client presentations or pitch decks?
Do you offer bundle deals or discounts for studios?
Can I use illmo mockups in paid ads or social media campaigns?
What file formats do illmo mockups come in?
What file size is your mockup file?
What software do I need?
Can I customize illmo mockups in Photoshop or Figma?
Are your mockups compatible with older Photoshop versions?
What payment methods do you accept?
Do you charge VAT for EU customers?
Can companies receive an invoice for their purchase?
Is payment secure?
How do I get the mockup after the purchase?
How do I use the mockup?
I entered the wrong email, what should I do now?
I purchased the wrong license, how can I change?
Can I get a refund for digital mockup files?